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"Download" link not active

 
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zrock3



Joined: 07 May 2009
Posts: 14

PostPosted: Sat Jul 18, 2009 6:51 pm    Post subject: "Download" link not active Reply with quote

I customized the thankyou email for my products and everything works well except the download link doesnt show as active. I have it in the email like this: [download]. I tried [%%download%%] but that didnt work either.

The text comes out but the link is not active.

Thanks in advance for any help

Gregg
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admin
Site Admin


Joined: 31 Jul 2005
Posts: 9392
Location: Australia

PostPosted: Sat Jul 18, 2009 10:25 pm    Post subject: Reply with quote

Hi Gregg,

Since the text is displaying fine, but it's just not linked, I'm guessing you've got "Send Emails As HTML" ticked in your Config screen in DLGuard?

If you're sending HTML emails, then you'll need to add the HTML code to create a download link.

Alternatively, if you just send plain text emails, it'll be automatically linked.

cheers
Sam
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Sam Stephens
DLGuard: www.dlguard.com
GuardHQ: www.guardhq.com
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zrock3



Joined: 07 May 2009
Posts: 14

PostPosted: Sat Jul 18, 2009 11:22 pm    Post subject: download link not active Reply with quote

Thanks Sam, but what would be the download link if DLG creates a unique on for each purchase?

Gregg
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espradley
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Joined: 29 Nov 2008
Posts: 844
Location: USA - Georgia

PostPosted: Sun Jul 19, 2009 8:39 pm    Post subject: .. Reply with quote

Have you tried:

<a href="[download] ">[product]</a>

Shows link with the product name on it.

or

<a href="[download] ">[download]</a>

Shows link with the URL on it.
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Eddie Spradley - DLGuard Moderator and PHP Developer
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admin
Site Admin


Joined: 31 Jul 2005
Posts: 9392
Location: Australia

PostPosted: Mon Jul 20, 2009 1:57 am    Post subject: Reply with quote

Eddie is right on for the code for HTML emails!

Just using that tag will generate the correct download link for that particular customer.

cheers
Sam
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Sam Stephens
DLGuard: www.dlguard.com
GuardHQ: www.guardhq.com
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espradley
Moderator


Joined: 29 Nov 2008
Posts: 844
Location: USA - Georgia

PostPosted: Fri Nov 27, 2009 2:39 pm    Post subject: Reply with quote

Great to hear! Hope all is well!
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Eddie Spradley - DLGuard Moderator and PHP Developer
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